Dr. Chef K. Thirugnanasambantham
Principal and Head of the Institution
The B.Sc/B.Sc (Honours) in Hospitality and Service Management programme blends core hospitality management principles with specialisations in Real Estate, Retail, and Services Management. Students can choose between a 3-year non-Honours or a 4-year Honours degree programme in hospitality management.
Hospitality Management courses emphasise business acumen, customer-centric strategies, and operational excellence, teaching graduates a wide range of skillsets in the hospitality and service industries. This programme ensures students are well-prepared to meet the growing demands of the ever-changing global hospitality and service economy.
The B.Sc Hospitality and Service Management curriculum at the Welcomgroup Graduate School of Hotel Administration (WGSHA), MAHE is designed to equip students with excellent competencies in operations, leadership, real estate, and retail management through an industry-integrated approach. The following is a year-wise breakdown of the hospitality and management course:
Semester I:
Theory
Rooms Division Operations
Gastronomic Studies
Food and Beverage Concepts
Business Communication
Foreign Language
Practical
Yoga, Health & Wellness
Kitchen and Service Practice (Lab)
Soft Skills and Digital Literacy
Semester II:
Theory
Introduction to Hospitality
Introduction to the Services Industry
Fundamentals of Accounting and Reporting
Retail Management
Management Principles & Practice
Principles of Real Estate
Practical
Rooms Division Practice
IT Business Tools
Note: Students have the option to exit the course after the 1st year (2 semesters) with a Certificate in Hospitality and Services Management.
Semester III:
Theory
Culinary Management
Beverage Management
Business Economics
Financial Management
Organizational Behavior
Practical
Culinary and Beverage Management Practice
Property Management System
Hospitality and Events Management
Semester IV:
Practical
Practical Industry Immersion (26weeks - 24 weeks training + 2 weeks evaluation) in the Hotel/Retail/Real Estate/Service industry (Report / Feedback report from organization / Viva Voce) (Value Added)
MOOC
Semester V:
Theory
Hospitality Marketing
Human Resource Management
Business and Hospitality Law
Business Analytics
i. Retail Strategy and Planning
ii. Service Quality Management
iii. Real Estate Finance
Semester VI:
Theory
Supply Chain Management
Real Estate Management
Strategic Management
Digital Marketing
Business Research Methods
i. Retail Operations Management
ii. Service Innovation and Design
iii. Real Estate Development
7. Research and Publication/Business Plan/Book Chapter
Semester VII:
Theory
Hospitality Asset Management
AI for Services Management
Risk management
Mergers and Acquisitions
i. Global Retail Management
ii. Global Services Management
iii. Real Estate Investment Management
6.Dissertation/Research and Publication (R)
Semester VIII:
Option i. Real World Application (26 weeks - 24 weeks training+2 weeks evaluation) in the hotel/retail/service industry (report/feedback report from organisation/viva voce)
OR
Option ii. Research publication
Real Estate Management
Retail Management
Event Management
Corporate expertise partnerships with ITC Hotels and Fortune Inn Valley View.
Internships and placements with Fortune 500 companies, enabling students to apply their research insights to top hospitality brands.
More details are available in the course curriculum document.
Hotel Manager: Oversees daily operations of a hotel, ensuring guest satisfaction, staff management, and financial performance.
Service Operations Manager: Optimises service delivery processes in hospitality or retail sectors to enhance efficiency and customer experience.
Retail Manager: Manages store operations, sales, and customer service for brands, malls, or luxury retail outlets.
Real Estate Consultant: Advises clients on hospitality property investments, commercial leasing, or asset management.
A B.Sc. (Hons.) Hospitality and Service Management from WGSHA opens doors to diverse sectors, including:
Hospitality and Tourism: Employment opportunities in luxury hotels, resorts, and cruise lines (e.g., ITC, Marriott, Hyatt).
Real Estate: Roles in hospitality real estate consulting, commercial property management, and mixed-use developments.
Retail: Leadership roles with luxury brands, mall operators, and customer experience teams.
Event Management: Careers in event planning, wedding planning, and corporate event curation.
Entrepreneurship: Starting boutique hotels, food ventures, or consultancies (supported by WEDC).
Master's programmes in Hospitality Management, Business Administration, or related fields.
Specialised certifications in areas like event management or luxury brand management.
Indian and NRI/foreign national students can apply for WGSHA’s B.Sc/B.Sc (Hons.) Hospitality and Service Management course. The eligibility criteria are:
Indian Boards:
Pass in 10+2 or equivalent from a recognised Board
A level:
Minimum 2 out of 3 subjects in the ‘A’ Levels and 5 Passes in the IGCSE/GCSE, including English
The minimum requirement is an average of a ‘D’ grade
IB:
IB Diploma/Certificate with 3 subjects at HL and 3 subjects at SL with an overall minimum of 24 points
Minimum points required in a subject are 3 or above
The admission process for resident Indians is as follows:
Apply Online
Personal Interview (PI)
Merit List based on PI
Provisional Admission Notice to shortlisted candidates
Admission Formalities
The admission process for NRIs/foreign nationals is as follows:
Apply online
Submission of eligibility documents
Admission Notice
Fee Payment
Issue of Provisional Admission Order
Submission of final results
Admission Order
Last date to Apply: April 30th, 2025.
More admission-related details are available in this document.
The faculty at WGSHA comprises seasoned academicians and industry experts with extensive experience in hospitality leadership, real estate, retail, and service management, ensuring a blend of excellent classroom learning and practical insights. Some key faculty members include:
Principal and Head of the Institution
Vice Principal and Associate Professor
Associate Professor and Coordinator at Department of Front
WGSHA drives cutting-edge hospitality research, keeping faculty and students actively engaged through industry collaborations and academic investigations. Some key research topics and papers include:
Scope and Growth of Culinary Tourism in India
Hotel Industry amid COVID-19 Pandemic
Cardiovascular Disease Risk among Hotel Employees in Udupi District, Karnataka
Effect of Gastronomy from Farm To Fork
WGSHA has been actively involved in cutting-edge research since its inception in 1986. The institute encourages students and faculty to present and publish their work in prestigious national and international forums. The institute integrates industry-aligned research into its B.Sc (Hons.) Hospitality and Service Management programme, offering students hands-on opportunities.